Privacy Policy

1. Introduction

This Privacy Policy describes how Dobalo, Inc. (“we”, “us”, “our”) collects, uses, and shares information about you when you visit revivemoments.co or use our related services (the “Service”).

Company:
Dobalo, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: support@revivemoments.co

2. Information We Collect

Information you provide

• Email address — to create your account, deliver the Service, and send transactional notices.
• Payment information — processed by Stripe; we never store full card numbers.
• Photos and media — uploaded by you for animation, upscaling, or colorization.
• Support communications — when you contact us.

Information collected automatically

• IP address, browser type, operating system, and device identifiers.
• Pages viewed, referring URLs, and basic usage events.
• Cookies and similar technologies (see Section 5).

About your photos

• Photos are used solely to generate the output you requested.
• We do not use your photos to train AI models.
• We do not sell, license, or share your photos with third parties for their own marketing.
• Temporary uploads not tied to a purchase are deleted within 24 hours.
• Photos in your account are retained until you delete them or close your account.

3. How We Use Information

• Provide, operate, and maintain the Service.
• Process payments, manage subscriptions, and send renewal reminders.
• Respond to inquiries and provide customer support.
• Detect and prevent fraud, abuse, and security incidents.
• Measure and improve the Service, including analytics and A/B testing.
• Market our Service, where permitted by law and your consent settings.
• Comply with legal and tax obligations.

4. Service Providers

We share information with third-party service providers that help us operate the Service, under contractual obligations to protect your information:

• Stripe — payment processing.
• Supabase — database and authentication.
• Vercel — hosting and content delivery.
• Resend — transactional email.
• Higgsfield — photo animation.
• Replicate — image upscaling and colorization.
• Google Analytics, Microsoft Clarity, Meta — analytics and advertising (only with your consent where required).

We do not sell your personal information for money. We may share limited cookie and device identifiers with advertising partners; you can opt out at any time (see Section 6).

5. Cookies and Tracking

We use cookies and similar technologies to operate, secure, and improve the Service.

Strictly necessary

• Session and checkout cookies required to deliver the Service.
• Stripe fraud-prevention cookies.

Analytics & advertising (with your consent where required)

• Google Analytics, Microsoft Clarity — usage analytics.
• Meta Pixel — conversion measurement and advertising.

You can withdraw consent or change cookie preferences at any time through the consent banner on our site or your browser settings.

6. Your Rights

U.S. residents (California & other states)

Depending on where you live, you may have the right to:

• Know what personal information we collect, use, and disclose.
• Access a copy of your personal information.
• Delete personal information we hold about you.
• Correct inaccurate personal information.
• Opt out of targeted advertising and the sharing of personal information for cross-context behavioral advertising.
• Non-discrimination for exercising your rights.

We do not sell personal information for monetary value, and we do not knowingly process the personal information of consumers under 16 for targeted advertising without consent. To exercise any right, email support@revivemoments.co from the address on your account. We will respond within 45 days.

EU/UK residents

If you are located in the EU, EEA, or UK, you also have the rights of access, rectification, erasure, restriction, portability, and objection under the GDPR. You may lodge a complaint with your local supervisory authority. To exercise these rights, contact us at the email above.

7. Data Retention

• Account data — for as long as your account is active, plus 30 days after deletion.
• Photos and generated videos — until you delete them or close your account.
• Billing records — up to 7 years to comply with tax and accounting laws.
• Email communications — up to 3 years.
• Server logs — up to 90 days.
• Analytics data — up to 14 months.

8. Security

• TLS encryption in transit and AES-256 encryption at rest.
• Payments handled exclusively by Stripe (PCI DSS Level 1).
• Access restricted to authorized personnel under confidentiality obligations.
• Row-level security and least-privilege access in our database.

No system is perfectly secure. If we become aware of a breach affecting your personal information, we will notify you and the appropriate authorities as required by law.

9. International Transfers

We are based in the United States, and we use service providers located in the U.S. and elsewhere. If you access the Service from outside the United States, your information will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for transfers from the EU/UK.

10. Subscriptions and Auto-Renewal

• Paid plans are billed in advance and renew automatically until cancelled.
• You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
• We send a renewal reminder by email at least 7 days before the first paid renewal.

11. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted with a new effective date and, where appropriate, communicated to registered users by email.

13. Contact Us

Dobalo, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: support@revivemoments.co